Thursday, November 29, 2012

S.E.T Yourself Up for Success

“If you can achieve your dream alone, then your dream is not a big enough”
~ Teresia LaRocque, MCC

I have a very important question to ask you: Do you have enough support in your life?

Who can you call when you need back up, to brainstorm business strategies, or in moments of emotional crisis?  A solid support network allows you to be your best, achieve what you want, and be the entrepreneur you’ve always aspired to be.

Most of us find it hard to ask for help. Sometimes it makes us feel weak or inadequate. Sometimes we get so used to doing things on our own that the idea of getting help just doesn’t cross our minds. Asking for support is a sign of strength and ambition, an indication that you’re ready to take on more in life.

Consider people who have experienced great success, or have contributed greatly to the world or their communities. They didn’t do it alone. While you need to know that you can depend on yourself, if you continue to do everything on your own you will limit the level of contribution and difference you can make in the world.

Creating a World Class Support Team:
There are three basic types of support: S.E.T - Strategic, Emotional and Task. Each type supports a different side of you and your business, and they are equally important.

Strategic Support comes from people with more experience or perspective than you have, such as a colleague, mentor, coach or mastermind group. It could also come from someone you hire, such as an assistant or lawyer. They help you shorten your learning curve, find resources, and create faster, better results.

Emotional Support is something that every person needs. As an entrepreneur you can count on having great and not so great days, there will be times that you will ask yourself: would I better off getting a full time job? This is when we need to turn to the people in our life where you feel safe enough to confide your greatest fears, seek comfort and really bare your soul. Sometimes it’s the emotional support that helps put a business back on track – or even on the fast track.

Task Support comes from those who help you get things done – your assistant, housekeeper, babysitter and the helping hands of those we love. The support of these people allows you to have more time and energy for the things you love to do. Delegate those things that drain you first; then the things that are a poor use of your valuable time and attention. Remember what people pay you for. No one pays you to go to the dry cleaners.

Cultivating a strong support network and asking for help is a crucial skill to master. Tto really serve your family, your community and your customers, you have to have support! Decide to let go of the lone ranger mentality and make collaboration a fundamental way you do business.

Teresia LaRocque MCC
Teresia LaRocque MCC, is Director of Entrepreneurship and Business Building Mentor for the Erickson Business Center – at Erickson College International Teresia is a pioneer in the booming profession of personal coaching, the first recipient of the International Coach Federation’s Master Coach Credential in Canada and cofounder for the Vancouver International Coach Federation chapter.  Teresia is committed to supporting coaches to take their talent and passion for coaching and make their entrepreneurial dreams come true.

Teresia is the founder and facilitator of the Passion into Profit Program, a customized business building program offered through the Erickson Business Center. For free business building tips and advice, join us on Facebook at

Wednesday, November 28, 2012

Have you read the November Coaching World?

In this issue:
  • Find out “What You Didn’t Learn in Coaching School” and “The Secret of Income as a Coach.”
  • Get personal branding tips from the author of Personal Branding for Dummies.
  • Find out if the “Trade-Off Effect” is killing your revenue
  • Learn how to drop a difficult client
  • Get Tips on measuring ROI
  • Learn how to select a specialty and maximize your reach
  • Find out our must-read coaching resources
Don’t miss this issue—it’s full of insightful articles, videos, case studies, and research that will give you ideas that you can start using today!

Monday, November 26, 2012

Intuitive Intelligence® Leads to Purpose, Prosperity, Playfulness

Intuitive Intelligence® Coaching will help you cultivate rock-solid self-confidence, see results, and reach your goals faster than trying to do it all on your own.  In fact, some recent clients learned how to tap into their Intuitive Intelligence to:
  • Find the time and money to start a new business;
  • Save thousands of dollars and redirect their business; and
  • Earn 60 percent more -- in less time!
Intuitive Intelligence combines your innate wisdom with the power of a proven success system to empower  business owners.
Each one of us carries within the finer, more complete person we are capable of becoming.  Intuitive Intelligence® is about bringing your essence, your purpose to consciousness and expressing it in tangible, practical ways in your personal and professional life. 
Intuitive Intelligence® will guide you back to the YOU that you most want to be and re-ignite a sense of freedom and adventure in your life in a way that has you creating and experiencing more success on your own terms.  Here’s how the process works…
1) Take Stock of Right Here, Right Now
You need to know where you are right now before you can take that next step to where you most want to go. In this step you get a deeper sense of what’s been going on.  What’s been missing? What got lost along the way?
You don’t need to start all over; nothing you’ve done was a waste. 
2) Claim -- What Do I Really Want? What Do I Stand For?
If you don’t know where you’re going, any road will lead you there.  You will get in touch with who you most want to be and what you most desire in your wildest vision of success for your life and career. 
You will learn how to clear the endless chatter from your mind so you can hear your own natural Intuitive Intelligence® perhaps for the very first time. 
You will be able to achieve this by creating a life and business strategy in such a way that your business model supports the life you want to leave so you don't end up being in servitude to a monster of your own creation.
3) Give Yourself Permission
If you do what you've always done, you'll get what you've always got.  That means in order to create something new (no matter how big or small) to bring about what you most desire, you need to make a choice to do things differently.  This choice point, this decision is the spark that will ignite the fire and inspire your future. 
4) Create Breathing Room
Living a meaningful and productive life often has more to do with what you remove from your list of commitments than what you add to it.  Just like a fire needs air to burn, you need to free up space and energy for the magic to occur.  This space needs to be created on all levels – your physical space, where you commit your time and energies, and within your own mind.
5) Anchor Your Efforts with Confidence
Who you get to be has far more to do with your success than what you do.  If your life feels like churning waves on the ocean, the time is now for you to get in touch with the still waters deep underneath the surface.  It is impossible to be confident when you're being tossed about with the tide. 
Learn how to anchor yourself with simple and effective techniques you can use on a daily basis and on the go in your busy life.  Using a proven process developed especially for Intuitive Intelligence®, you will find yourself making wiser decisions that serve you with ease, confidence, and without feeling guilty. 
6) Release Fear, Expectation, and Judgment
Fear, expectation, judgment, and past experiences can keep you stuck. 
Paula Gregorwicz
You will walk away confident in who you are and knowing that you can handle whatever comes your way. 
7) Rejoice in the Journey
Alchemy is a process of becoming more of who you really are.  It is a journey, not a destination.  Life throws new challenges, circumstances, and desires at you every day.  We will set up automatic regular daily systems and habits in your life so what matters most to you is not thrown to the backburner.  You deserve to have fun, freedom, and happiness today, not just "someday." 
By Paula Gregorwicz, ThePaula G Company, Business Coaching for Women.

Wednesday, November 21, 2012

The Appreciator

This post first appeared on the CTI blog on November 20, 2012.

In the spirit of the holidays, it has been wonderful to see so many friends sharing emails and posting messages of things that they are grateful for on a daily basis.  In coaching, one of the tools that we share with clients is to access our crew of inner resources.  A key crew member is called “The Appreciator”.  The Appreciator is your inner authority that appreciates everything, the dark and the light, the wins and the losses, and the failures and successes, all without judgment.   Everyone has access to their personal Appreciator, but accessing it is a choice.

The past few days I have been resistant to my own Appreciator because of a challenge that has come up for me.  In working to pursue my career in coaching while teaching full time, I have realized that I can’t progress at the pace I want.  My solution was to quit my job and focus on my business but my husband was not comfortable with me making such a bold move, so he offered to take some of my household responsibilities and even help with some of my business needs.   I felt frustrated, disappointed, and even angry that a situation that was so important to me didn’t work out the way I wanted, and the way I felt I was entitled to.  Needless to say, I have had no time or space for my Appreciator to be present in my life in this condition. 

After 4 days of being in this disturbing state which was beginning to consume me, I summoned up my Appreciator and,  with a tone of disgust and indignation, asked

“Appreciator, what do you have for me in this situation?”

I was expecting for her to have nothing, expecting her to say, “this time Gina, it really stinks to be you”.  But guess what, she didn’t.   She was quiet for a moment and then took her time to inquire;

Well, isn’t this another way for you and your husband to come together and pull off an amazing accomplishment by giving one another support and love, by his stretching to be helpful to you and free up more time for you, and by you showing respect and understanding for his concerns?  Haven’t the times in your life when the two of you have done that before been the ones that make your marriage as rich, solid, and fulfilling as it is?

“Hmmmm”, she certainly gave me something to think about, and I thought that would be the end of what I would hear from her, but then she said;

What about your children?  Think about the example you and your husband will be setting for them about pulling together and stretching yourselves to allow you to follow your dream, even when it isn’t easy?

I got a little lump in my throat with that one, and nodded my head.  She went on;
and what about the fact that you have a vision that you are committed to and are willing to do whatever it takes to realize it, isn’t there value in the growth that you are going to experience as an individual?

At this point I noticed that my whole body began to relax and my breathing became much deeper.  I felt the air around me lighten, and possibilities within me expand.  Then she said;

What value do you think this experience has for you today, and in the future, as you are coaching clients who are daring to pursue their vision, but have serious obstacles get in their way?  If this worked out conveniently for you, would it be easy for you to coach them to be courageous when things got tough, or would it make you likely to back off because of being unsure of their ability to succeed?

“Wow”, I sighed, and in a matter of a moment, my perspective was completely transformed.  “WOW, could it actually be true that I need this experience?  This experience really is a gift to me; yes a GIFT that I am grateful for!”

Now, recognizing my circumstance as a gift, rather than a penance, I am focused on my commitment to my values, my vision, and the people I love, without the strain of carrying around frustration, disappointment, and the expectation to be exhausted, stressed, and resentful each day.  Now, my sincere gratitude is going to give my vision greater commitment, my actions greater fuel, and my experiences heightened meaning.  All of this adding yet another great reason to be thankful!

Regina Hellinger
And so, I reach out to each of you during this month of gratitude and I challenge you to look beyond the things that are easy to appreciate and into the areas of your life where you might be feeling frustrated, cheated, defeated, or angry and ask your inner Appreciator, “what is there to be grateful for here?”  You may be surprised at what you find, and worlds of possibility may open up for you. 

In the amazing spirit and power of Appreciation, I wish you all a very Happy Thanksgiving.

Regina Hellinger is a certification student in the final stages of certification with CTI, currently working as a coach with aspiring coaches, educators, and gifted individuals, as well as being a teacher of the gifted in Orange County, FL.  You can reach Regina at, or by Twitter @ReginaHellinger.

Tuesday, November 20, 2012

Best books and resources for continued education?

Last month, we asked our Facebook fans to share the best books and resources for continued education for experienced coaches. Take a look below to see how our Facebook fans responded:

“Robert Kegan and Lisa L. Lahey: Immunity to Change.” (Tomas Misiukonis)

“There is a book I am reading right now that from my perspective is great. It teaches us how to connect with people. The name is: Everyone Communicates, Few Connect: What the most Effective People do Differently from John Maxwell.” (CoachCarlos J. Caballer Díaz)

Co-active Coaching by CTI” (Alison Smith)

Create a World that Works by Alan Seale (as well as his other books).” (Katrien Rommens)

Coaching with Spirit (Teri-E Belf)” (Davide Tambone)

Philosopher Notes has a summary of over 150 great books. It will make you want to read them all.” (Li-Mor Raviv)

The Power of Now by Eckhart Tolle.” (Ellinor Sandsund)

HAAPPi Me coaching system.” (Britt Bjøgård)

Getting our Bodies Back by Christine Caldwell.” (Maria Cussell Humphries)

The Wisdom of the Enneagram by Don Riso and Russ Hudson. This is a complete guide to psychological and spiritual growth for all nine personality types.” (Louise Stoltz)

“Tatiana Bachkirova’s Developmental Coaching.” (Tomas Misiukonis)

The War of Art by Steven Pressfield. Another take on the saboteur/critical inner voice.” (Travis Wilson)

Leadership and Self-Deception: Getting out of the box by Arbinger Institute.” (Youngjune Park)

Coaching with the Brain in Mind by David Rock.” (Kristina Bähr)

Sourcebook of Coaching History by Vikki Brock, PhD.” (Pat Barlow)

The Voice of Knowledge by Don Miguel Ruiz.” (Lucio Andrés Pérez)

7 Habits of Highly Effective People by Stephen Covey. The audio book is great for listening to on the move.” (Alan Gladman)

Coaching to the Human Soul by Alan Sieler, I love it!” (Claudia Cerna)

Toolful Coach might be something to consider to regularly update your toolbox.” (Brigitta Banhidi)

Evidence Based Coaching by Anthony Grant.” (Annalise Roache)

Daring Greatly by Brené Brown of course!” (Sally Vanson)

What about you? What are your go-to books and resources for ongoing development? We’d love to know—leave a response below or join the conversation at

Monday, November 19, 2012

The missing link

One moment of rudeness, unfortunately, is greater than a hundred moments of politeness.

One moment of another’s rudeness is greater than ten thousand moments of our own.

If ten people around you suffered from a weakness that you did not, would it be odd if you concluded that you were that much stronger than them?

This is what happens in our daily lives.

We observe, rightly, a flaw of some kind in other people. Something that is just not good enough.

On an average day we may witness say a 100 flaws in others.

Supposing we are truly introspective, we may acknowledge perhaps one or two faults in ourselves…if even that.

This simple delusional data that we collect on a daily basis causes many of us to live under the continual impression that we are better than most other people within our sphere of influence.

It’s difficult, if not impossible, to love when we consistently operate out of this platform of being better because we possess lesser flaws.

Idiotically the closer (more comfortable with) we are to a person we feel the urgent, often irrepressible, need to point out this flaw.

Like a sneeze we cannot control, we just have to say  “ Hey! I know you think you’re the cats whiskers but this proves that you aren’t as good as you think you are.”

(It also proves that I’m better than you are)

Love needs an inner strength.

I cannot be accusing somebody; finding fault, complaining, yet convince myself that I love him or her.

That’s like consistently and consciously kicking the ball into my own goal and expecting the man of the match award!

Love needs our affirmation. Hate needs our accusation.

Love needs our silence.

Hate says “ I can’t tolerate such……” Or,  “I’m saying this for your own good.”

An ant may lift a bulldozer before inner weakness produces love.

It is not that we actively produce hate, but that we are too weak to love.

This world is a gymnasium, and mystically it is able to exercise both our weakness and our strength.

Our strength lies in our ability to surrender the need to defend ourselves.

Our weakness lies in our fear of not protecting ourselves.

Our circumstances and relationships are the treadmills and dumbbells to build up both our surrender and our defense, but one is built up always at the cost of the other.

Love grows with our ability to suffer unjustly. I cannot fight for my rights and love.

In this world that we are born into, we don’t need to produce hate. It is the natural darkness in the absence of love.

We are born as natural vessels of hate. Life offers us the opportunities to give birth to love.

This world is also like a womb.

If we die in our natural state, we die the death of the stillborn.

Success is in the strong inner person.

Success lies in restraint. When what we know does not compel us. When what is right for us is never wrong for someone else.

Be strong of heart. Courageous. Wait. Wait. Wait. You will receive your right, and love, if only you will not fight for it.

Our strength lies in presumed weakness.
Joseph Thevercad, ACC

A Certified Coach, Coach U alumni, Associate Certified Coach and ICF member, Joseph has been the HR Director heading both Organisation Development and Human Resources in two different industries – Hospitality and Media. In 2011 he founded his firm called “The You Tomorrow” ( URL ) and offers Coaching for Businesses, Executives and Life. He may be contacted at

Thursday, November 15, 2012

Getting the Financial Commitment

Turning your Interested Prospect into a Paying Client

Suddenly, there's a knot in your stomach (where did that come from?) and you start to stammer. Your internal dialogue kicks into high gear. "Can I really deliver what the client needs?” “They will never pay my rates.” Without realizing it, you're getting in your own way. Asking for the financial commitment can be one of the most challenging steps for coaches building their business.

Here are 3 steps that make a difference when asking for the financial commitment.
  1. Be absolutely clear on the value you offer. In order to increase your clarity on this, identify and clarify your "unique processes" - elements of your professional experience, coach training and personal history that support your coaching skills. Your training and your own personal development and learning, have helped you develop skills that have value to a coaching client.
  2. Understand your beliefs and how they show up in client objections. Beliefs are feelings of certainty. What are your beliefs about asking for the financial commitment? Notice your prospects' objections. Are they a reflection of your core beliefs? If your prospect says, 'Your services are too expensive,”' investigate whether you secretly believe your services are too expensive. What beliefs do you need to adopt to support you in creating a win-win opportunity for you and your potential client.
  3. Know how to present your prices and services. Get clear on the coaching programs you offer. The language and presentation of your services and fees allows you to guide the prospect with certainty, which increase their confidence in your ability to deliver what you say.
Here are a few tips to keep in mind:
  • Consider offering three different coaching programs. This gives the potential client options based on their goals and financial budget
  • Position the coaching investment based on a monthly retainer not an hourly rate. The value of coaching often happens during and beyond the actual coaching sessions.
  • Always identify the value and ask for the commitment before you talk about fees. Remember individuals buy for emotional reasons and justify with logic. Support your potential client to be clear of what they REALLY want to create in their life. Say, "Coaching is all about commitment. Do you feel you're at a place to get the results you stated you wanted today?" If they say yes, you are well on your way of getting a motivated, committed paying client.
  • Ask for the financial commitment. This may sound obvious, but it is easy to avoid the direct question. “What program would work best for you’? “How would you like to pay for your coaching Visa or MasterCard?”
Teresia LaRocque MCC
As coaches, it's our job to support people in committing to have the life they truly want. If you're not asking for the financial commitment, you're not giving the prospect a chance to win. But when you follow these steps to sealing the deal, you position everyone to move ahead.

Teresia LaRocque MCC, is Director of Entrepreneurship and Business Building Mentor for the Erickson Business Center – at Erickson College International Teresia is a pioneer in the booming profession of personal coaching, the first recipient of the International Coach Federation’s Master Coach Credential in Canada and cofounder for the Vancouver International Coach Federation chapter.  Teresia is committed to supporting coaches to take their talent and passion for coaching and make their entrepreneurial dreams come true.

Teresia is the founder and facilitator of the Passion into Profit Program, a customized business building program offered through the Erickson Business Center. For free business building tips and advice, join us on Facebook at

Wednesday, November 14, 2012

Six ways to successfully work from home

1. Remove distractions. Depending on what distracts you, this can mean: silencing your cell phone, using a different Web browser for work-related searching,  keeping the television off, shutting the door, taking the kids to daycare, removing clutter from your workspace, etc.
2. Create rules (and stick to them). If you don’t live alone, this is especially important! Kids and significant others may equate working from home to being available throughout the day. It is very important to make rules and forge a daily routine that will keep your work-life balance in check.

3. Take breaks. Get up and stretch! Take a walk around the block, and just get away from your computer. Schedule lunch dates with friends. If you like to be able to do household tasks during the day, use your breaks to unload the dishwasher, start a load of laundry, or feed the family dog. Just don’t get distracted to handle larger tasks that need more time!

4. Make your space yours. Ensure that you have enough lighting, a good chair, a professional desk, and personal touches that make you enjoy using the workspace.  Any room can be made yours with a fresh coat of paint, new furniture, and/or personal touches (such as artwork, photos, etc.).

5. Don’t underestimate a remote office. If you need a change in scenery, and your work makes it possible, take your computer to a local coffee shop or library. Many places offer free Wi-Fi these days, take advantage of it and be refreshed at the same time.

6. Get dressed. If you have a hard time staying focused and on task, try dressing the part. Before you start working in the morning, remove the comfortable robe and slippers and change into something you would wear into an office. Primp as you would if you were leaving the house: hair, makeup, etc. 

What are your tips and tricks to successfully working from home? Share them below!

Want to read more? Check out this interesting article from the New York Times: How to make working from home work for you.

Tuesday, November 13, 2012

Practices and Projects: The Core of Coaching

Energy Work and Coaching Community of Practice
November 16, 2012 11:00 a.m. (New York)
Call In: +1.712.451.6000
Pin: 427724
Facilitator: Rhona Post, MA MCC CCIP,,

Welcome to the last 2012 tele-class for the Community of Practice for Energy Work and Coaching. Over the year I have incorporated three different modalities in the calls—mindfulness, somatic coaching and Core Individuation energy work. Using this three-pronged approach we have touched upon issues that influence and impact our way of being with clients and learned specific practices we can do that strengthen our core competencies in the areas of Centered Presence, Active Listening, Powerful Questions, and Direct Communication.

Participants have brought courage, commitment and playfulness to these coaching sessions, demonstrating skill and ease as they tackle new practices.

James Flaherty, my first coaching teacher used to say we have private and public identities; often these identities differ. Our pubic identity may show us as successful, powerful, even happy, while our private identity is built upon shame or guilt. Our job as coaches is to both awaken our clients to explore these identities and provide practices they can do to close the gaps between these identities. Why? We all want to experience wholeness-that sense of ease and spaciousness guiding us to be open to possibilities.

During each monthly call we experiment with different practices, using the time as a mini -laboratory. Like our clients, we resonate towards some practices and resist doing others. Ironically, the practices we resist doing are the ones that will bring us the best results.

Rhona Post, MCC
If you have tried a practice during the year, and let it go, please bring your questions to our November class. Our inclination towards short cuts, coping mechanisms, tips and techniques overrides our good intention to practice. We’re in search of the magic bullet. What gets in your way of practicing? 
As time allows, we will review the distinctions between practices and projects. Developing proficiency in a core competence requires practice and patience. We will tease apart the concept of patience, exploring its components, from acceptance to irritation. What you discover will inform you how your beliefs shape your emotions, actions and results.

For more information on Energy work and Coaching, and how I successfully integrate these discourses in my coaching please give me a call at +1.941.554.8466. Individual Healer Coaching sessions are available as well. Be Well. Be Happy, Rhona Post, The Healer Coach

Monday, November 12, 2012

Nobody cares about coaching

For last decade there is a lot written and said about coaching. Just search the word 'coaching' in Google and you will find dozens of pages of links. You can find conferences, coaching courses, books and articles, blogs and websites. You can see details of accreditation, schools and coaching models, different definitions, techniques, and samples of coaching session.

Many people forget that except coaches (and coaching trainers) no one cares about coaching. The vast majority of individual consumers care about get what they desired or eliminate what they do not want in their lives. Jeffrey J. Fox, author of sales and marketing books, underlines that "the customer cares only about himself and his problem." He cares about the result.

Probably every coach met with utter ignorance and lack of understanding the coaching approach by the individual client. He comes to a coach just because he believes, often not too much, that he can improve his situation.

Aware client says: I want to manage people better, I want to improve my performance, I want to plan my career, I want to make the best decision, I need to regain the desire and the power to act, I need motivation and regular maintenance of concentration, I want to rebuild relationships in the family, I want to stop addiction, I want to lose weight, I want to go on a trip around the world, I want to build my own business and avoid common mistakes, etc.

Coaching is a way of working with a person or a team, as well as consulting, mentoring, training and psychotherapy. Each of these approaches has its own methods and the techniques and principles how to use them. Much of the basic concepts and techniques are very similar to most approaches, that is why the line between coaching and other ways of working is so thin.

Margaret Zukowska advises to coaches to avoid in marketing language used in coaching education. The statements follow the customer, dancing with the client, powerful questions, deep relationship, coach accreditation, are understandable only, often not entirely, by the initiated.

The situation is slightly better in business organizations. International companies know coaching, which is used in the West for decades. HR staff learn in coaching schools and managers use coaching style in management. Selecting external coaches they often pay attention to its certification.

However, as with individual clients, organizations depend on the final result. Especially when HR is evaluated for the selection of an appropriate professional.

Finally it is not important if it will be called coaching, follow-up, supporting the implementation of skills or individual training. At the end customer does not care coaching, he cares about the result.

Wojciech Pazdzior
career coach | trainer | HR consultant
More at
Originally posted here:

Wojciech Pazdzior
Wojciech Pazdzior has worked for the last 9 years as a trainer, coach, and consultant. He inspires and supports individuals, teams and organizations in deriving full satisfaction from work and life. Wojciech leads his programs with coaching approach, experiential learning (indoor and outdoor), metaphors and he looks for purposefulness in everything he does.

Wojciech’s expertise is career management, leadership and coaching skills, emotional intelligence, interpersonal skills, teamwork. He has coached entrepreneurs and managers helping them to discover their talents, define goals, build self-confidence, provoke actions and to make key decisions. He supports organizations in designing manager’s development processes and leads long-term talent/ high potential development processes.

He has supported many international companies and experienced many sectors, what gives him wide understanding of his clients.

Associated Certified Coach (ACC) by International Coach Federation. Speaker and trainer in MBA and postgraduate programs in 3 universities in Poland. Trainer and co-author of Executive Leadership Study.

Friday, November 9, 2012

President’s Award recipient honored

Business and Executive Coach, Dora Hegedus, ACC, was awarded with the International Coach Federation (ICF) President’s Award during the 2012 ICF International Conference in London, UK. Each year, the president of the ICF presents an individual or organization with the ICF President's Award, in recognition of the work he or she is doing to promote coaching in a humanitarian capacity.

“This year's ICF President's Award winner inspired me through her word and deed as a role model for the values of ICF that we all hold sacred; integrity, excellence, respect and collaboration.” ICF President Janet Harvey, MCC, explained, “Her inspired invitation to initiate a coaching chapter in Hungary was followed by consistent influence and inspiration for community outreach that built high awareness about the positive impact of coaching and a commitment to bring unity and alignment with ethical conduct and practice for all coaches in the country.”
Dora Hegedus
ICF Hungary was founded in 2008. Having only 12 members in 2010, growth became the major goal, and a little more than a year they became chartered chapter. Today they have over 100 members and the highest retention rate in the world. The focus is now on promoting coach credentials. This year the chapter received the I Care For Award for a project that offered free coaching services to 50 people who were left unemployed after MALEV Hungarian Airlines went bankrupt. The Chapter gained national media attention and multiplied their membership. The total initiative provided 700 hours of coaching at an estimated $100,000.

“Looking back on the last five years as a founding board member at ICF Hungary, the work and our results seem simple, though it was not easy,” says Dora. “To find the right cause, dedicate energy with pure intent and full responsibility, have faith in yourself and others, and be able to motivate team members without finances is challenging. But this creates such a centripetal force by which people, potentials and possibilities are drawn to. ICF is an amazing professional and human community, it’s a pride and joy to belong to and work for. I feel touched and more than honored with the award.”

Beside her leadership role at ICF Hungary, Dora leads the roundtable of the largest Hungarian coach associations. Together they accepted and signed the ICF-EMCC Code of Conduct last November, each making it the professional standard for all their members in Hungary. Unique in the world, these associations have decided to cooperate for the sake of the profession, with the aim to promote coaching and to become the point of reference for coaches and clients.

Thursday, November 8, 2012

How to Sell Your Services – Without Selling Your Soul

Coaches are passionate people, and each one of us feels like we have a personal mission to make a difference for others. We are attracted to coaching because we love to work with people – but when it comes to “selling” our services, many of us get a bit uncomfortable.

And yet, we need to be paid for the value we provide. So what’s an up-and-coming coach to do?

It’s simple! Make a mental shift, from “selling your services” to “enrolling people” in the courage, confidence, commitment to getting what they want in life. (That feels better already, doesn’t it?)

Here’s the difference: Selling implies an attempt to influence someone to buy a product. Enrollment is building a relationship with a prospective client and inviting them to work with you. Put another way, it’s the difference between: will they hire me? and how can I serve them?

Here’s how to put this strategy into motion:
  • Use the complimentary session to focus on authentically connecting with your prospective clients, being of service to them, and building your relationship with them.
  • Support them in getting clear about what they really want.
  • Ask if they are ready to commit to breaking through and getting to the other side.
  • Make the call all about them. Forget about landing a new client; just stay focused on moving this person forward.
  • If they indicate they are ready to take action, simply ask the magic question: “Would you like me to be your coach?”
Once they indicate their interest in your services, the financial commitment conversation follows naturally.

The beautiful part of this process is that it gives your prospect an opportunity to connect with you and experience what it’s like to have your full attention and support. In the end, people buy people – so the easiest way to sell your services is to give people an experience of talking with you.


Try this process on and see how it feels for you. Does this shift from selling to enrolling make it easier to engage with your prospects? Do you feel better about discussing a financial commitment after you’ve empowered your prospects to take action? Does it feel less like a sales job and more like a partnership?
Teresia LaRocque MCC
Teresia LaRocque MCC, is Director of Entrepreneurship and Business Building Mentor for the Erickson Business Center – at Erickson College International Teresia is a pioneer in the booming profession of personal coaching, the first recipient of the International Coach Federation’s Master Coach Credential in Canada and cofounder for the Vancouver International Coach Federation chapter.  Teresia is committed to supporting coaches to take their talent and passion for coaching and make their entrepreneurial dreams come true.

Teresia is the founder and facilitator of the Passion into Profit Program, a customized business building program offered through the Erickson Business Center. For free business building tips and advice, join us on Facebook at

Wednesday, November 7, 2012

Is Coaching a Cost Effective Solution to Retain Employees?

While it would seem that coaching might be an effective way to retain employees, the question remains: is it cost effective? That's what researchers set out to discover in a recent study utilizing coaching to retain employees (Edwards and Lounsberry, 2007).
In this study, a global organization was experiencing 30 percent turnover of its new employees who chose to end their employment prior to their first-year anniversary and costing the company $116,928 per employee. An analysis of exit interviews determined that the primary cause of turnover was the chaos and disorganization created by the rapid pace of change experienced by the organization as a result of industry turmoil. Various solutions to improving the chaos and disorganization were identified, however the most practical solution to support new hires through this period of upheaval was a coaching program provided by an internal coach.

The coaching solution included four team coaching sessions for new hires and up to eight individual coaching sessions for each new hire who participated in the coaching program, provided by an internal coach. The program lasted through the employee's first-year anniversary. Participants were not told that the purpose of the program was to retain them through their first-year anniversary.

Using historical trend data and isolating for the effect of the coaching program, turnover was reduced. This resulted in a 251 percent return-on-investment after all costs - including overhead and indirect costs-were captured. Moreover, employee engagement was improved by 11 percent.

This study demonstrated that coaching, provided by an internal coach, can be a cost-effective solution to retain employees.

Edwards, Lisa Ann and Lounsberry, C. (2007). Coaching for New Employees: Global Media Company in Managing Talent Retention: An ROI Approach. San Francisco: Pfeiffer.

Phillips, Jack J. and Edwards, L. (2009). Managing Talent Retention: An ROI Approach. San Francisco: Pfeiffer.

Lisa Ann Edwards, M.S., ACC
Lisa Ann Edwards, M.S., ACC, is a partner of Bloom Coaching Institute, an organization that advances coaching effectiveness through research, tools, training and consultation on ROI of Coaching. Lisa's coaching work has demonstrated as much as a 251% return-on-investment and has been shown to lift employee engagement nearly 20%. As head of Talent Management for Corbis, a Bill Gates' privately owned global media company, Lisa was responsible for designing and implementing effective talent development solutions including leadership development and coaching programs. Lisa is a frequent contributing author to trade publications and has authored or contributed to many books including: Measuring the Success of Coaching: A Step-by-Step Guide to Measuring Impact and Calculating ROI (ASTD Press, 2012). Contact Lisa at:

Tuesday, November 6, 2012

How will you share the good news?

International Coaching Week (ICW): a time dedicated to educating the global public about the value of working with a professional coach. Historically, ICW has annually taken place during the first full week of February.

But, after numerous coaches and ICF Chapters have suggested that another time during the year would work better, ICW is experiencing a date change in 2013. ICW will take place May 20-26, 2013. The date may be different, but the concept is still the same: find ways to show coaching to your community. Though we are more than six months away from ICW 2013, it is never too early to brainstorm how you will commemorate this special week.
In the past, coaches have chosen to celebrate in a number of fashions, from writing press releases to offering pro bono coaching locally or by volunteering services at local charities or programs. Likewise, ICF Chapters often opt to combine forces and hold special events, including conferences, workshops, etc.

Gather your thoughts now and begin working toward ICW 2013. We cannot wait to see how creative you get when it comes to spreading the good news about coaching!

Share your ideas for ICW 2013 below or tell us about them on Facebook or Twitter!

Monday, November 5, 2012

Turbulent Times

What a week, what a storm. 

As I type this, I automatically wrote, what a story, and realized that 'Storm' and 'Story' only differ by one letter…..

I'm reminded of August 1992, I was working on cruise ships in the Caribbean and my contract was just finishing.  As we were sailing back towards Miami and I was due to disembark for the very last time, we starting hearing the news flashes about the hurricane.

At first I was delighted!  A hurricane, what fun!  I could take great pictures and what great stories I could tell.  And then I began to listen more closely. 

The first thing I realized was that there was no escaping.  The airports were sending out their last flights, the roads were completely blocked by people fleeing the storm and anyway I didn't have anywhere to go.

A friend offered that the few of us from the crew due to fly home that day would hang out at his house.  We began the preparations. 

We were all very cheerful, it was a great adventure, but I remember the news broadcaster's voices becoming more and more stressed as the storm came closer. There were projections and assumptions, there were estimates and forecasts. And then there was just plain old panic.

It got late; we decided to grab some sleep while we could. We were sleeping on mattresses on the floor in an upstairs bedroom. 

I awoke to the sound of the screaming wind and thudding against the side of the house, Hurricane Andrew had arrived. Rain water was pouring through the closed windows, the trees were bent in half and then there was a huge crash as a ceiling fan smashed to the floor.

We ran downstairs to the tiny space at the bottom and surrounded ourselves with mattresses. The walls were shaking, the dog howling and we were sure the house was about to collapse. There was nothing to do but to wait, listen to the crackling radio signal that came and went, and pray.

We were very lucky. It was a devastating storm, the statistics of which have become legend.  When it was finally over, the electricity was out, water cut off and there were no phone lines. The best thing about that was that we didn't have to hear the frightening news anymore!

It was a truly awesome experience. You understand instantaneously that you can do nothing other than submit to the powers of nature. You have no defense and this is a reality that allows you simply be present.

I remember the email I received from my friend Fiona, in Christchurch New Zealand, just a few days after the massive earthquake that they experienced. She wrote ' such a turbulent time we live in...the Earth is surely giving us an impactful much energy needs to be released. Love is being shown by uplifting'.

It seems to me that we stand naked and alone in the face of a storm. But still we have the choice to trust in the inherent goodness of reality and have faith that all outcomes are what they should be. Our experience, beliefs and presence clothe and nurture us throughout the storm.
Lisa Bloom, PCC
With very best wishes to all those that have been affected by Hurricane Sandy, strength, love and faith in these challenging times.

Lisa Bloom, PCC is founder of Story Coach Inc. and the Certified Story Coach Program.  Download her ebook ‘Using Stories to Get Great Clients’ at