Wednesday, March 17, 2010

Update on ICF Board Discussions


With this blog posting, I wish to provide members with an update on the most relevant discussions and initiatives the Board has taken recently and the discussion topics of the next Board of Directors meeting on March 18.

I look forward to hearing your response to this update through the various feedback channels listed at the end of this post.

Developing an Environment of Trust
The Board of Directors voted on a number of initiatives to foster a feedback culture, increasing openness and transparency of the organization’s governance. The initiatives that will be undertaken in the next few months include:

• Building consistency and reliability into the credentialing process;
• Conducting a member satisfaction survey and publishing the results;
• Designing a mechanism to receive, handle and address complaints (possibly to be addressed through the creation of an online suggestion box which the Executive Committee would be in charge of and monitor); and
• Include ICF Chapters in project implementation.

Wednesday, March 10, 2010

Real Talk with the ICF Board

Join members of ICF Board for an open forum - Real Talk with the ICF Board. Come share, ask questions and comment on items that interest you, including credentialing, chapter development, work on the ICF brand, public relations, membership recruitment or anything else.

Bridge line: +1.877.242.3279, Pin: 7400. Additional dialing instructions are available here (PDF).

Sessions are scheduled for the following dates (times below are in US Eastern/New York):


  • Tuesday, May 4, 9 a.m. (in English)
  • Tuesday, May 11, 1 p.m. (in French)
  • Tuesday, May 18, 5 p.m. (in English)

Real Talk with the Board Recordings

Listen to the March 2 call.

Listen to the March 15 call (in Spanish).

Listen to the March 16 call.